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1) Shipping info

Q: Do you ship internationally?

A: Currently we only ship within Singapore.


Q: How long will it take for my order to arrive?

A: Your orders should be delivered within 7 working days.


Q: Can I expedite my shipment?

A: Additional S$6 is applicable for next day delivery. Please email your request to

2) Exchange Policy

Goods with manufacturers' defects are exchangeable but not returnable within 7 days.

Kindly contact us at

3) Are animals involved in the manufacturing / testing processes?

Definitely not. Fragrances by SIX are free from ingredients of animal origin. The equipment for manufacturing are not used for the making of other products of animal origin.

All our fragrances are in compliance with the Code of Practice of the International Fragrance Association (IFRA- 48th amendment), conform to HALAL requirements.

For more information, kindly email your queries to

4) Collaboration & Customisation

Kindly email your queries to


5) How to refill EDTs
6) How to remove reed diffuser seal